POS Services

Single & Multi Terminal POS Systems

Point of Sale systems (or POS systems) can range from a single POS terminal in a single location to multiple POS terminals spread across a business location or even multiple locations. One of the first things we do with you is determine what size system you will need. This helps us narrow down which system will best suit your needs. We also help you identify where your business may be heading in the future to determine what expansion needs you have for POS hardware and POS terminals. We want to future proof your system to maximize the value you’re getting out of your investment.

We will help you determine just the right equipment including POS software, POS printers, POS hardware, POS cash register, even what networking needs to be done to connect everything together. Meeting at your business location will help answer some of the questions needed for the hardware selection. We can also look at what pieces of technology you may already have in place to lower your initial installation costs.

Mobile POS Integration

Are you looking for a mobile solution for your point of sale solution? Most of our POS solutions include mobile options using common tablets like an Apple iPad. You can choose a completely mobile based system such as an iPad POS system, or add a mobile option to most single or multi terminal point of sale systems. Oftentimes a mobile POS terminal using an Apple iPad or Android tablet can streamline order and checkout flow, making your staff more efficient.

Smaller shops can simplify their technology needs by putting in an iPad POS system that is completely self-contained. This can be a very cost effective way to get started with a point of sale system and take a lot of the guesswork out of how it works by using POS hardware, such as an iPad, that many people are already familiar with. For simpler needs, this can provide a level of comfort and ease with the new system out of the gate that helps make the shift to the system more manageable.

Implementation

Choosing the type of POS system, hardware, and physical network layout to meet your needs is the easy part. Configuring the POS software to match your needed order or sale flow, with all of the right menu and button options can feel like an overwhelming task. Our team of point of sale software experts will help you navigate all of the choices and set up a customized order or work flow to meet your unique business needs. We will walk you through the overall process for determining the ideal order or sale flow, help you determine what items should go where in the menu screens, even help you choose button colors and names if you need it. Point of Sale system implementation is where we really shine.

We even help with the initial time you're live on the system, while you're in front of your customers, to make changes in real time to the software, as well as answer any training questions. We want you to realize success from day 1 of putting in a new system.

24/7 Support

A company is only as good as it's long term support for it's products. We pride ourselves in providing world class support for all of our point of sale system customers. Our flexible POS support plans provide a range of options from ad hoc support on an as needed basis, to full 24/7 support agreements with ongoing system monitoring and maintenance included. Regardless of what support plan you choose, we are always just a phone call away. Our POS support specialists can resolve most POS software issues over the phone using our remote support tools. When an onsite visit is needed, a technician is dispatched from our Portland office. Our goal is to get you back up and running quickly, so you can continue to focus on running your business.

POS Training

Included with our implementation packages is plenty of training on the POS software you choose. We take the time, ahead of implementation, to make sure you understand how your system works, and train your staff to function efficiently in the system. We can even provide training in our Portland, OR office. This is part of our success package.

If you have an existing point of sale system, or need a refresher for new or existing staff, we are always available to provide additional POS training as needed. Oftentimes after a system has been in place for a period of time, scheduling some additional training can increase efficiency, leading to improved operations and higher customer satisfaction.

POS Supplies

We have a full range of POS supplies available including additional hardware and mobile POS terminals, POS printers, cash drawers, cables, and more. We also offer paper rolls of all sizes and even ribbons for POS printers of all types. We make it easy for you to keep things running smoothly, and never run out of the supplies you depend on.